Legal Document Data Protection Updated 2026

9999bd Privacy Policy

Your privacy matters to us. This Privacy Policy explains exactly what personal data 9999bd collects, why we collect it, how it is used, and the rights you hold over your information as a player on our platform.

Last Updated: 1 January 2026

Scope: This Policy applies to all personal data collected through the 9999bd website, mobile web application, and any related communications channels including live chat and email support. It does not apply to third-party websites or services linked from this Platform.


Our Data Protection Principles

Lawfulness & Transparency

We collect and process your data only when we have a valid legal basis to do so. We are transparent about what data we hold and why we hold it, and we make this Policy available to all users at any time.

Purpose Limitation

Your personal data is collected for specific, explicitly stated purposes and is never processed in ways that are incompatible with those stated purposes. We do not sell your data to third-party advertisers or marketing companies.

Data Minimisation

We collect only the minimum amount of personal data necessary to deliver the 9999bd service effectively. We regularly review the data we hold and delete or anonymise anything that is no longer required.

Accuracy

We take reasonable steps to ensure that the personal data we hold is accurate and up to date. You can review and correct your personal information at any time by accessing your account settings or contacting our support team.

Security & Integrity

9999bd uses industry-standard SSL/TLS encryption on all data transmissions. Your account data, transaction records, and payment details are stored on secured servers with access restricted to authorised personnel only.

Your Rights Are Respected

You have the right to access, correct, or request deletion of your personal data. You also have the right to object to certain types of processing. We respond to all valid data requests within a reasonable timeframe.


1. What Data We Collect

Identity Data
Full name, date of birth, username, National ID or passport number (for verification purposes).
Contact Data
Mobile phone number, email address, district or city of residence (e.g., Dhaka, Chittagong, Sylhet).
Financial Data
Mobile banking account identifiers associated with bKash, Nagad, Rocket, or Upay. We do not store PINs or passwords for any payment provider.
Transaction Data
Deposit and withdrawal amounts in ৳ BDT, dates and times of transactions, payment method used, and transaction reference numbers.
Usage Data
Pages visited, games played, bet history, session duration, device type, operating system, and browser type.
Technical Data
IP address, cookie identifiers, device fingerprint, and approximate geolocation derived from IP address.
Communications Data
Records of your interactions with our customer support team via live chat or email, including chat transcripts and email correspondence.

Note on sensitive data: 9999bd does not intentionally collect sensitive personal data such as biometric data, health information, or political opinions. If you voluntarily provide such information in a support interaction, it will be handled with the highest level of care and deleted as soon as it is no longer needed for the purpose it was shared.


2. How We Use Your Data


3. Cookies & Tracking


4. Data Sharing & Disclosure

Your data stays in your hands. We will never sell your personal information to advertisers, data brokers, or any other commercial third party. Every data-sharing arrangement at 9999bd is governed by a strict data-processing agreement that binds the recipient to the same standards we apply internally.


5. Data Retention

Account Data
Retained for the lifetime of your active account plus a minimum of 5 years following permanent account closure.
Transaction Records
Retained for a minimum of 5 years from the date of each transaction to comply with financial record-keeping obligations.
Identity Documents
Retained for the duration of your account and deleted within 12 months of permanent account closure, unless a longer period is required by law.
Support Communications
Chat and email records retained for up to 3 years to support dispute resolution and service quality review.
Usage & Analytics Data
Anonymised aggregate data may be retained indefinitely. Identifiable usage data is deleted or anonymised within 24 months.

6. Your Rights


7. How We Protect Your Data


8. Age Restriction & Minors

21+ Only. If you are a parent or guardian and believe that a person under your care has created a 9999bd account, please contact us immediately at [email protected]. We will investigate and act promptly.


9. Changes to This Policy


10. Contact Us About Privacy

9999bd Support Team
Email: [email protected]
Response time: Within 24 hours (Bangladesh Standard Time, UTC+6)
Available: 24 hours a day, 7 days a week